What’s Business Process Outsourcing? It’s when a company needs to outsource specific business processes to an external business. These functions can encompass both back-office tasks such as HR and front-office tasks like sales. The advantages of this approach are numerous: from greater operational efficiency to, how trite it may sound, saving money. In a recent survey, Deloitte found that 57% of executives mentioned reducing expenses as the main reason they chose BPO. Considering all the value it brings to businesses of different sizes, we may expect the future of BPO to be even more promising, with the number of companies outsourcing external talent growing exponentially. Keep reading to learn more insights about the BPO service, and how it will impact industries in the future.  The Role of BPO in a Digital-First World In today’s digital-first world, Business Process Outsourcing (BPO) is a linchpin for businesses seeking to navigate the challenges